Production Support

Overview

Role responsible for ensuring smooth operation of clients' production systems.

Ideal candidate should have prior experience in production support and strong knowledge of Unix/Linux.

Locations

• Australia, New South Wales, Sydney

Requirements

• Prior experience in production support
• Strong knowledge of Unix/Linux
• Experience with scripting languages
• Proficiency in SQL
• Experience with incident management

Responsibilities

• Monitor production systems
• Investigate production incidents
• Perform troubleshooting
• Collaborate with teams
• Conduct root cause analysis
• Create technical documentation