Zone IT Solutions

Customer Centre Representative

Zone IT Solutions

Overview

Role involves providing customer service and support in a fast-paced environment.

Ideal candidate should have experience in customer service and strong problem-solving skills.

hybridfull-timeEnglish

Locations

  • Australia, Victoria, Ballarat
  • Australia, Victoria, Melbourne
  • Australia, South Australia, Adelaide

Requirements

  • Experience in customer service
  • Strong commitment to customer satisfaction
  • Excellent problem-solving skills
  • Ability to manage difficult situations
  • Strong communication skills
  • Basic analytical skills
  • Exceptional listening skills

Responsibilities

  • Handle customer inquiries
  • Schedule appointments
  • Utilize systems for information
  • Employ questioning techniques
  • Prioritize tasks to meet targets