Customer Support Representative

Overview

Role involves assisting couples with wedding planning through customer support.

Ideal candidate has 6 months of customer service experience and strong empathy skills.

US Only

Locations

• United States

Requirements

• 6 months experience in customer service
• Fluency in English
• Proficient with computers

Responsibilities

• Manage inbound calls
• Meet productivity expectations
• De-escalate customer situations
• Provide product education
• Collaborate with agents
• Leverage technology for customer experience
• Be empathetic to customers