Client Services Agent

Overview

Role involves supporting client services and ensuring compliance in a fast-paced environment.

Ideal candidate has 1-3 years in client services with a background in banking or finance and a keen interest in digital assets.

Locations

• United Kingdom, England, London

Requirements

• 1-3 years in client services
• Experience in banking or finance
• Understanding of post trade services

Responsibilities

• Support global clients
• Triage client enquiries
• Conduct investigations on transactions
• Assist onboarding team with KYC
• Compile risk metrics
• Review departmental procedures
• Provide platform support
• Contribute to 24/7 client support

Benefits

• Competitive pension scheme
• Private health care
• Critical illness cover
• Life insurance
• Flexible bank holidays