Customer Success Manager

Overview

Role managing post-sale customer relationships and driving solution adoption.

Ideal candidate has 10+ years in enterprise software and 5+ years in customer success, preferably in security.

Locations

• United Kingdom, England, London

Requirements

• B.S. in Computer Science or equivalent
• 10+ years in Enterprise software
• 5+ years in customer success roles

Responsibilities

• Manage client relationships
• Drive product adoption
• Maintain customer satisfaction
• Gather customer feedback
• Assist with deployment planning