Traveler Care Specialist, Luxury Travel

Overview

Role focused on delivering exceptional customer service in luxury travel.

Ideal candidate has 8+ years in luxury travel sales or operations and strong customer service skills.

Candidates must be based in Argentina, Costa Rica, Brazil, or Colombia

Locations

• Colombia
• Argentina
• Brazil
• Costa Rica

Requirements

• 8+ years in travel industry
• Strong customer service skills
• Fluency in English required

Responsibilities

• Provide exceptional customer service
• Build relationships with clients
• Ensure high inquiry conversion
• Lead cross-functionally
• Leverage data and analytics
• Provide consultation for trip requests
• Coach team members

Benefits

• Remote work
• Flexible hours
• Learning and development stipend
• Company-sponsored business trips