Xometry

Customer Operations Specialist, Supply Chain

Xometry

Overview

Role involves managing customer accounts and ensuring alignment between operations and customer records.

Ideal candidate has 2+ years of experience in customer service with strong communication and problem-solving skills.

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Locations

  • Argentina

Requirements

  • High school diploma required
  • 2+ years experience in customer service or account management
  • Experience in supply chain operations preferred

Responsibilities

  • Manage customer portals
  • Coordinate customer business reviews
  • Research billing issues
  • Assist with customer inquiries
  • Track order status
  • Support data maintenance in ERP & CRM
  • Generate customer reports
  • Ensure data integrity