Customer Operations Specialist, Supply Chain

Overview

Role involves managing customer accounts and ensuring alignment between operations and customer records.

Ideal candidate has 2+ years in customer service with strong communication and problem-solving skills.

Locations

• Brazil

Requirements

• High school diploma required
• 2+ years experience in customer service
• Proficiency in CRM software required

Responsibilities

• Manage customer portals
• Coordinate customer business reviews
• Assist with billing issues
• Track order status
• Support data maintenance in ERP & CRM
• Generate customer reports
• Ensure data integrity
• Adapt to changes in work environment