Xero

Technical Duty Officer / Incident Commander (SRE)

Xero

Overview

Role involves managing incidents and leading technical responses to ensure service reliability.

Ideal candidate has strong SRE experience and excellent communication skills for technical discussions.

hybridmidpermanentfull-timeEnglishAWSTCP/IPPython

Locations

  • Australia, New South Wales, Sydney
  • Australia, Victoria, Melbourne
  • Australia, Australian Capital Territory, Canberra
  • Australia, Queensland, Brisbane

Requirements

  • Experience as SRE
  • Hands-on AWS troubleshooting
  • Networking knowledge
  • Coding experience (Python preferred)
  • Strong communication skills

Responsibilities

  • Own incident management process
  • Lead during critical outages
  • Promote SRE principles
  • Develop scalable process frameworks
  • Collaborate with product teams

Benefits

  • Generous paid leave
  • Health insurance
  • Life insurance
  • Income protection
  • Employee Assistance Program
  • Paid parental leave
  • Employee Share Plan
  • Flexible working