Senior Customer Readiness Manager

Overview

Role involves leading a delivery team to ensure successful product and business change implementation.

Ideal candidate should have project management experience and strong stakeholder management skills.

Locations

• Australia, New South Wales, Sydney
• Australia, Victoria, Melbourne

Requirements

• Project management experience
• Proven leader of a delivery team
• Strong stakeholder management experience

Responsibilities

• Lead and develop a high performing delivery team
• Engage with leaders across Product and Customer functions
• Advocate for customer outcomes
• Monitor impact of product change
• Champion continuous improvement of release readiness
• Support development of analytics based insights
• Manage direct reports effectively
• Be a visible and senior leader

Benefits

• Generous paid leave
• Health insurance
• Employee Assistance Program
• Flexible working
• Career development
• Employee Share Plan
• Paid parental leave
• Wellbeing programs