Customer Success Advisor

Overview

Role involves supporting global members and ensuring high-quality service.

Ideal candidate has solid customer service experience and is fluent in English, with additional languages being a plus.

Candidates must be based in North or Central America (LATAM region)

Locations

• Northern America

Requirements

• Experience in customer service
• Fluent in English
• Experience in fintech/banking preferred

Responsibilities

• Respond to member queries
• Monitor member accounts
• Onboard prospective members
• Conduct Zoom calls
• Educate members on products

Benefits

• Flexible PTO
• Learning budget
• Work-life balance