Engagement Manager

Overview

Role involves managing customer engagement and ensuring successful delivery of AI solutions.

Ideal candidate has 5+ years in SaaS with experience in both pre- and post-sales roles.

Locations

• United Kingdom, England, London

Requirements

• 5+ years in SaaS roles
• Experience with Fortune 500 customers
• Understanding of APIs
• Experience with generative AI is a plus
• Excellent communication skills

Responsibilities

• Partner with Account Executives
• Communicate limitations and propose solutions
• Develop understanding of Writer platform
• Write scope for use cases
• Act as liaison for implementation team