Renewal Manager

Overview

Role focused on managing the renewal lifecycle for Enterprise and Commercial Segments.

Ideal candidate has 2+ years in renewals or account management, preferably in a SaaS company.

Locations

• Costa Rica

Requirements

• 2+ years in Renewals, Customer Success or Account Management
• Fluency in English
• Experience with Salesforce and other business programs

Responsibilities

• Manage renewals book
• Maximize retention rates
• Provide accurate forecasts
• Collaborate with Account Managers
• Maintain data quality in Salesforce
• Create and innovate processes

Benefits

• Paid Time Off
• Medical, Dental, and Vision insurance
• Life insurance
• Paid Parental Leave
• Employee Assistance Program