Renewal Manager with Spanish

Overview

Role focused on managing renewals and maximizing customer retention in a high-velocity environment.

Ideal candidate has 2+ years of experience in renewals or account management and is fluent in English and Spanish.

Must work USA Pacific or Central Time Zone hours

Locations

• Czech Republic, Praha, Hlavní město, Prague
• United States, Oklahoma, Prague

Requirements

• 2+ years in Renewals, Customer Success or Account Management
• Fluency in English and Spanish
• Experience with Salesforce and other business programs

Responsibilities

• Manage renewals book of business
• Maximize customer retention rates
• Provide accurate forecasts
• Collaborate on complex renewals
• Maintain data quality in Salesforce
• Create and update functional processes

Benefits

• 25 days of holidays
• Cafeteria bonuses
• Meal vouchers
• Sick leave compensation
• Private healthcare membership
• Pension plan
• Mobile tariffs
• Transportation reimbursement
• Multisport card
• Parental leave