Renewal Manager

Overview

Role focused on managing the renewal lifecycle and maximizing customer retention.

Ideal candidate has 2+ years in renewals or account management, preferably in SaaS.

Locations

• Czech Republic, Praha, Hlavní město, Prague

Requirements

• 2+ years in Renewals, Customer Success or Account Management
• Fluency in English
• Experience with Salesforce and other business programs

Responsibilities

• Manage renewals book of business
• Maximize customer retention rates
• Provide accurate forecasts
• Collaborate on complex renewals
• Maintain data quality in Salesforce
• Create and innovate processes
• Explain renewal process
• Build positive relationships

Benefits

• 25 days of holidays
• Cafeteria bonuses
• Meal vouchers
• Sick leave compensation
• Private healthcare membership
• Pension plan
• Mobile tariffs
• Transportation reimbursement
• Multisport card
• Parental leave