Customer Success Manager (Japanese)

Overview

Role focused on managing customer success and ensuring value from the Wrike platform.

Ideal candidate has 2+ years in customer success and strong relationship management skills.

Locations

• Japan, Tokyo, Tokyo

Requirements

• 2+ years in Customer Success Management
• Experience with mid-market clients
• Strong relationship-building skills

Responsibilities

• Manage customer portfolio
• Build customer relationships
• Create engagement strategies
• Conduct Executive Business Reviews
• Monitor business metrics
• Collaborate with sales partners
• Serve as subject matter expert
• Develop success plans

Benefits

• Life Insurance
• Health Insurance
• Parental Leave
• Volunteer Days
• Commuter Allowance
• Long Term Disability Insurance
• EAP
• Workers Compensation