Customer Service Representative (English) - Marketplace

Overview

Mid-level role handling customer inquiries and ensuring satisfaction.

Ideal candidate has 2-4 years of customer support experience and is fluent in English.

Locations

• Egypt
• Portugal
• Spain
• India

Requirements

• 2-4 years of customer support experience
• Fluent in English
• Excellent communication skills
• Comfort with helpdesk systems

Responsibilities

• Respond to customer inquiries
• Resolve technical and billing issues
• Document customer interactions
• Offer product suggestions
• Contribute to knowledge base articles

Benefits

• Remote-first work environment
• Access to global career opportunities
• Flexible work arrangements
• Diverse international culture
• Simplified hiring and onboarding