Manager, Technical Delivery

Overview

Role involves leading Technical Services team and driving customer success through strategic management.

Ideal candidate should have 5+ years of leadership experience in technical delivery within a software company or consulting firm.

Locations

• Singapore

Requirements

• 5+ years leadership experience
• 5+ years consulting experience
• 2+ years project management experience
• Strong understanding of integrations
• Hands-on experience with iPaaS platforms

Responsibilities

• Lead Technical Services team
• Drive customer success
• Maximize team productivity
• Develop and coach team members
• Recruit and grow talent
• Manage customer escalations
• Track and report on key metrics
• Champion cross-functional collaboration