Customer Success Manager

Overview

Role focused on driving customer loyalty and satisfaction through relationship building.

Ideal candidate has experience in customer success and strong communication skills.

Locations

• Canada
• United States

Requirements

• Experience in Customer Service or Account Management
• Strong English skills required
• Ability to build relationships virtually

Responsibilities

• Lead customer relationships
• Develop Customer Success Plans
• Monitor at-risk clients
• Provide customer feedback
• Assist with customer support