Technical Account Manager

Overview

Role involves driving customer adoption and providing technical guidance throughout the Wiz journey.

Ideal candidate has 3+ years of experience in technical customer-facing roles and strong understanding of cloud services.

Locations

• Netherlands

Requirements

• 3+ years in technical customer-facing roles
• Strong understanding of cloud services and security best practices
• B.S. in Computer Science or similar field or equivalent experience

Responsibilities

• Provide expert guidance on deployment and best practices
• Serve as primary liaison for technical questions
• Develop trusted advisor relationships with customer stakeholders
• Help customers develop Success Plans
• Measure achievement of key performance indicators
• Identify and address technical issues
• Collaborate with Engineering and Support teams
• Advocate for customer needs across departments