Customer Service Representative (Latin America)

Overview

Role involves managing customer interactions and ensuring satisfaction.

Ideal candidate should have at least 1 year of customer service experience and excellent English skills.

Locations

• Philippines

Requirements

• At least 1 year of experience
• Excellent English communication skills
• Tech savvy with current technologies

Responsibilities

• Manage inbound and outbound calls
• Resolve customer concerns
• Build relationships with customers
• Ensure customer satisfaction
• Keep records of customer interactions
• Follow communication procedures
• Engage customers
• Perform ad hoc tasks

Benefits

• Performance incentives
• Job security
• Paid training
• Inclusive culture
• Upskilling opportunities
• 100% work-from-home
• Supportive team
• Career growth opportunities