Customer Service Representative

Overview

Role involves managing customer interactions and ensuring satisfaction.

Ideal candidate should have at least 1 year of customer service experience and excellent communication skills.

Locations

• Philippines, Metro Manila, Manila

Requirements

• 1 year experience in customer service
• Excellent English communication skills
• Tech savvy with current technologies

Responsibilities

• Manage inbound and outbound calls
• Resolve customer concerns
• Build relationships with customers
• Ensure customer satisfaction
• Keep records of interactions
• Follow communication procedures
• Engage customers
• Ad hoc tasks

Benefits

• Health Insurance
• Performance Incentives
• Job Security
• Paid Training
• Upskilling Opportunities
• 100% Work-From-Home
• Career Growth
• Fun Work Environment