Implementation Manager (Customer Onboarding)

Overview

Role involves managing customer onboarding and training for Whip Around's product.

Ideal candidate has a proven track record in customer onboarding and excellent communication skills.

Locations

• United States

Requirements

• Live teaching or training experience required
• Intermediate+ Excel skills required
• Proven track record in customer onboarding projects required

Responsibilities

• Manage customer onboarding process
• Conduct training sessions
• Provide exceptional customer service
• Document customer interactions
• Collaborate with cross-functional teams
• Stay current on product knowledge

Benefits

• Unlimited PTO
• Subsidized Healthcare
• 401(k) matching
• Paid parental leave
• Professional development plans
• Team events