Customer Experience Agent

Overview

Role focused on enhancing customer experience through support and problem-solving.

Ideal candidate has 2+ years in support, fluent in English, and a customer-first mentality.

Locations

• Ireland

Requirements

• 2+ years support experience
• Fluent in English
• Understanding of Ecommerce

Responsibilities

• Drive user experience
• Resolve customer issues
• Become product expert
• Collaborate with departments
• Improve customer experience

Benefits

• Flexible time off
• Health insurance
• Work from home support
• Care benefits
• Pension plans
• Parental leave