Customer Support Representative

Overview

Role involves supporting travel organizers by resolving issues and improving user experience.

Ideal candidate has 1-2+ years in customer support and is fluent in English and Spanish.

Only candidates with the full legal right to work in a LATAM country are considered

Locations

• Ecuador
• Colombia
• Argentina
• Brazil
• Mexico
• Chile
• Peru
• Costa Rica

Requirements

• 1-2+ years in customer support
• Fluent in English and Spanish
• Quiet home office setup

Responsibilities

• Respond to customer questions
• Educate users about the product
• Troubleshoot issues
• Create/update help center articles
• Collaborate with product and engineering teams
• Assist prospective customers
• Manage time effectively

Benefits

• Unlimited paid time off
• Annual team off-site
• Paid volunteer days
• Cutting-edge equipment
• Cambly for language support