Customer Support Representative

Overview

Role involves providing compassionate customer support and resolving inquiries.

Ideal candidate should have excellent communication skills and experience in customer service.

Locations

• United States

Requirements

• High school diploma required
• Experience in customer-facing role preferred
• Proficiency in CRM software required

Responsibilities

• Respond to customer inquiries
• Troubleshoot customer issues
• Guide customers on product usage
• Communicate value proposition
• Escalate complex issues
• Document customer interactions
• Identify opportunities to improve customer experience
• Collaborate with other departments