Helpdesk Engineer

Overview

Role involves providing technical support and troubleshooting IT issues for employees.

Ideal candidate should have 2+ years of experience in technical support with strong skills in Google Workspace and MacOS.

Locations

• Ukraine

Requirements

• Bachelor's degree required
• At least 2 years of experience in technical support
• Strong technical skills in Google Workspace and MacOS
• Excellent communication skills

Responsibilities

• Provide technical support to employees
• Troubleshoot IT issues
• Prepare new employee workstations
• Maintain records in ticketing system
• Develop technical documentation
• Deliver user training
• Collaborate with IT team