Call Center Representative, Inside Sales

Overview

Role involves guiding seniors through the PACE enrollment process and managing calls.

Ideal candidate should have 1+ years of experience in tele sales or customer service with CRM knowledge.

Locations

• United States, California

Requirements

• Associate's Degree preferred
• 1 year experience in tele sales or customer service
• Experience using CRM systems
• Medicare Advantage or PACE experience preferred
• Medi-Cal knowledge preferred

Responsibilities

• Build relationships with prospective participants
• Support inbound campaigns
• Make outbound calls to interested participants
• Manage leads requiring follow-up
• Maintain service quality on calls

Benefits

• Work/life balance
• Medical Insurance Coverage
• Advancement opportunities
• Equity grants