Technical Support Specialist, EMEA (French or German Speaking)

Overview

Role focused on delivering exceptional customer support and enhancing product experience.

Ideal candidate has 1-2 years of SaaS support experience and proficiency in web design tools.

Locations

• Ireland

Requirements

• 1-2 years of technical support experience
• Proficiency in HTML, CSS, DNS, JavaScript
• Fluency in French or German

Responsibilities

• Deliver exceptional customer experiences
• Assist customers using various tools
• Document and report bugs
• Advocate for customer needs
• Collaborate with team and manager

Benefits

• Equity ownership
• Employer-paid healthcare
• Access to mental wellness coaching
• Monthly wellness stipends
• Internal learning programs