Cloud Support Engineer

Overview

Role involves maintaining cloud infrastructure and managing incidents for clients.

Ideal candidate has 3+ years of GCP experience and strong troubleshooting skills.

Locations

• Japan

Requirements

• 3+ years GCP experience
• Understanding of Google Workspace
• Proficiency in JIRA
• Strong troubleshooting skills
• Knowledge of scripting tools like Python
• Certifications in GCP desirable

Responsibilities

• Provide technical support for GCP services
• Manage cloud incidents using incident.io
• Monitor cloud infrastructure
• Collaborate on technical challenges
• Create documentation for troubleshooting
• Support clients during incident resolution
• Stay updated on GCP developments