Cloud Support Engineer

Overview

Role involves maintaining cloud infrastructure and managing incidents for clients.

Ideal candidate has 3+ years of GCP experience and strong troubleshooting skills.

Locations

• Japan
• Australia
• Indonesia

Requirements

• 3+ years experience with GCP
• Understanding of Google Workspace
• Familiarity with incident.io
• Proficiency in JIRA
• Strong troubleshooting skills
• Knowledge of scripting tools like Python
• Excellent communication skills
• Certifications in GCP desirable

Responsibilities

• Provide technical support for GCP services
• Manage cloud incidents using incident.io
• Use JIRA for support ticket management
• Monitor cloud infrastructure
• Collaborate on technical challenges
• Assist in deploying GCP resources
• Create troubleshooting documentation
• Identify improvement opportunities