Vonage

Customer Success Manager (API)

Vonage

Overview

Role focused on ensuring customer success with API solutions.

Ideal candidate has 3+ years in customer-facing roles with strong technical acumen.

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Locations

  • Mexico

Requirements

  • 3+ years in Customer Success or similar role
  • Familiarity with APIs and cloud communications
  • Excellent communication skills

Responsibilities

  • Build and maintain customer relationships
  • Drive API adoption
  • Monitor usage patterns
  • Identify upsell opportunities
  • Provide customer training
  • Collect customer feedback

Benefits

  • Competitive salary
  • Career growth opportunities
  • Health benefits