Solution Center Agent

Overview

Role focused on providing customer and driver support while assisting in sales efforts.

Ideal candidate should have strong problem-solving skills and excellent communication abilities.

Locations

• Turkey, İstanbul, Istanbul

Requirements

• University degree required
• Experience in related field preferred
• Strong problem-solving skills
• Excellent communication skills
• Ability to work in a fast-paced environment
• Proficiency in technology and software
• Ability to multitask
• Flexibility for rotating shifts

Responsibilities

• Provide customer support
• Conduct driver training
• Make outbound sales calls
• Analyze customer needs
• Log call details
• Organize sales meetings
• Resolve passenger issues
• Coordinate with teams