IT Support Manager

Overview

Role responsible for leading IT support operations and managing a global team.

Ideal candidate should have 7+ years of experience in IT support and a strong technical background.

Locations

• Australia, Victoria, Melbourne

Requirements

• 7+ years of experience in IT support
• Strong technical background in networking and cybersecurity
• Experience with help desk software and remote support tools

Responsibilities

• Oversee global service desk operations
• Lead and develop support staff
• Optimize support tools and systems
• Deliver technical assistance
• Maintain knowledge base
• Manage IT policies and infrastructure

Benefits

• Career progression with L&D budget
• Wellness program
• Volunteer program
• Birthdays off