Customer Service Assistant (Inbound Calls)

Overview

Role focused on providing professional customer service through inbound calls.

Ideal candidate should have experience in customer service and excellent English communication skills.

Locations

• Philippines

Requirements

• Experience in customer service
• Excellent spoken and written English
• Familiarity with CRMs or helpdesk systems

Responsibilities

• Answer incoming customer calls
• Log call details and customer issues
• Resolve basic queries
• Support general admin tasks
• Maintain clear communication with the team

Benefits

• Permanent work-from-home
• Dayshift
• HMO
• Annual leave
• Christmas Bonus