Client Success Manager

Overview

Role focused on managing client relationships and ensuring satisfaction throughout the client journey.

Ideal candidate should have 5+ years of experience in account management or customer success in healthcare.

Only candidates from states where Vida is registered are considered

Locations

• United States

Requirements

• 5+ years in account management or customer success
• Bachelor's degree required
• Familiarity with healthcare landscape
• Critical thinking and data analysis skills
• Professional communication skills

Responsibilities

• Manage client relationships
• Analyze data and present findings
• Collaborate with internal teams
• Develop marketing playbook
• Identify up-sell opportunities