Customer Success Manager - Merchant Services

Overview

Role managing long-term customer relationships and driving success for Merchant Services.

Ideal candidate has 5+ years in SaaS Customer Success and experience in Merchant Services.

Locations

• United States

Requirements

• 5+ years in SaaS Customer Success
• Experience in Merchant Services
• Bachelor's Degree in related field

Responsibilities

• Manage customer lifecycle
• Drive growth and retention
• Advocate for the customer
• Resolve customer problems
• Propose improvements