Customer Support Representative (Bilingual: Spanish / English)

Overview

Role involves managing customer support and contractor onboarding in a bilingual environment.

Ideal candidate should have 2 years of customer support experience and be proficient in English and Spanish.

Locations

• South Africa

Requirements

• Proficient in English and Spanish
• 2 years customer support experience
• 1 year remote work experience
• Grade 12 or Matric qualification
• End-user application certification

Responsibilities

• Handle customer communications
• Provide user support
• Conduct contractor onboarding
• Manage contractor status
• Assist with administrative tasks