Renewals Manager

Overview

Manage the renewal process to ensure high retention and identify expansion opportunities.

Ideal candidate has 5+ years in SaaS renewals and strong technical understanding.

Only candidates within commuting distance of London, SF, or NY are considered for hybrid work

Locations

• United Kingdom, England, London

Requirements

• 5+ years in SaaS renewals
• Strong understanding of frontend development and cloud infrastructure
• Experience with CRM systems like Salesforce

Responsibilities

• Oversee renewal process for assigned accounts
• Work with sales and support teams
• Analyze customer data for renewal strategy
• Negotiate contract terms
• Maintain customer data in Salesforce

Benefits

• Competitive compensation package
• Inclusive healthcare package
• Mentorship and networking events
• Flexible time off
• WFH budget