Customer Support Engineer

Overview

Role involves resolving customer issues and engineering solutions for improved customer experience.

Ideal candidate has frontend development experience and strong communication skills.

Locations

• Canada

Requirements

• Frontend development experience
• Incident management experience
• Exceptional communication skills

Responsibilities

• Resolve customer concerns
• Troubleshoot issues
• Develop internal tools
• Improve documentation
• Assist Customer Success Managers

Benefits

• Competitive compensation
• Inclusive healthcare
• Mentorship opportunities
• Flexible time off
• Work from home budget