Customer Operations Manager

Overview

Role involves managing customer rollout operations and ensuring smooth launches.

Ideal candidate has 3+ years in Customer Operations or Project Management with strong project management skills.

Locations

• United States

Requirements

• 3+ years in Customer Operations or Project Management
• Proven ability to manage complex projects
• High attention to detail
• Clear communication skills
• Experience configuring SaaS platforms

Responsibilities

• Manage operational execution of customer rollouts
• Coordinate work across cross-functional teams
• Maintain implementation tools and templates
• Identify and eliminate onboarding bottlenecks
• Support audits and rollout prep for key accounts