Vanta

Customer Success Manager, Mid-Market and Key Accounts

Vanta

Overview

Role focused on guiding customers through security and compliance journeys.

Ideal candidate has 3-5 years in Customer Success with strong relationship-building skills.

134k usd / yearremotemidpermanentfull-timeEnglish

Locations

  • United States

Requirements

  • 3-5 years in Customer Success at a SaaS company
  • Experience with C-level executives
  • Ability to build strong relationships

Responsibilities

  • Lead post-sales activities for mid-market customers
  • Drive renewal and expansion opportunities
  • Act as the voice of the customer
  • Provide technical answers for compliance
  • Develop trusted advisor relationships
  • Influence strategy and product priorities
  • Work cross-functionally to resolve issues

Benefits

  • 100% covered medical, dental, and vision benefits
  • 16 weeks fully-paid parental leave
  • 401(k) matching
  • Flexible work hours and location
  • Open PTO policy
  • 11 paid holidays
  • Health & wellness stipends
  • Family planning benefits