Senior Support Engineer

Overview

Role involves providing expert support for Microsoft Dynamics 365 CRM and managing user requests.

Ideal candidate has 5+ years of experience with Microsoft Dynamics CRM and strong communication skills.

Locations

• United Kingdom
• Portugal

Requirements

• 5+ years of experience with Microsoft Dynamics CRM
• Bachelor's degree
• Exceptional communication skills
• Strong customer service orientation
• Proficiency in Microsoft Excel

Responsibilities

• Serve as expert for Microsoft Dynamics 365 CRM
• Provide support for CRM entities and workflows
• Manage diverse support requests
• Troubleshoot incidents via phone and email
• Collaborate with engineering teams