Customer Service and Administrative Assistant

Overview

Role involves providing customer service and administrative support remotely.

Ideal candidate should have at least 1 year of customer service experience and be bilingual in English and Spanish.

Only candidates from Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua are considered

Locations

• Venezuela
• Colombia
• Ecuador
• Argentina
• Nicaragua
• Peru

Requirements

• C1/C2 English and Spanish skills
• At least 1 year of customer service experience
• Quiet home office setup
• Stable internet connection
• Laptop/desktop with specified requirements
• Access to backup work location

Responsibilities

• Assist with client's tasks
• Manage calendar and email
• Respond to customer inquiries
• Document customer interactions
• Conduct online research
• Make travel arrangements
• Create presentations and documents
• Follow up on clients

Benefits

• Entry-level payment rates
• Ongoing pay increments
• Discretionary client bonuses
• Paid time off
• Monthly stipend for medical insurance
• Gym/Wellness allowance
• Unlimited online fitness classes
• Invites to annual gatherings