Technical Customer Specialist

Overview

Role involves guiding clients through technical onboarding and ensuring platform success.

Ideal candidate has 1-3 years of experience in technical support or product implementation with strong troubleshooting skills.

Locations

• Germany, Bavaria, Munich

Requirements

• 1-3 years of experience required
• Degree in Science, Engineering, or related field preferred
• Background in tech or SaaS
• Fluent in German and English required

Responsibilities

• Lead technical onboarding projects
• Be first technical contact for clients
• Deliver onboarding sessions
• Troubleshoot technical issues
• Improve support processes

Benefits

• Growth opportunities
• Flexible work options
• Health and well-being programs
• Team events