Customer Success Manager

Overview

Role focused on enhancing client experience and managing customer relationships in the maritime sector.

Ideal candidate should have strong customer relationship skills and experience in the maritime industry.

Locations

• Greece, Attica, Athens

Requirements

• Experience in maritime sector preferred
• Proven customer-focused mindset
• Excellent communication and organizational skills

Responsibilities

• Manage post-sales activities
• Serve as customer advocate
• Maintain product knowledge
• Act as main contact for clients
• Ensure onboarding accuracy
• Conduct check-ins and reviews
• Identify churn risk
• Create training materials

Benefits

• Competitive salary
• Performance-based incentives
• Continuous training
• Collaborative environment
• Career growth opportunities