Service Support Associate

Overview

Role involves coordinating customer service support for medical equipment.

Ideal candidate should have strong communication skills and experience in customer service.

Locations

• Ireland

Requirements

• Effective communicator
• Team player
• Attention to detail
• Good administrative skills
• Experience with ERP systems desirable

Responsibilities

• Coordinate customer service support
• Manage customer queries
• Maintain service documentation
• Issue customer invoices
• Liaise with engineers
• Provide quotations
• Report on service performance
• Communicate service job status