IT Support Manager

Overview

Role involves leading IT support operations and optimizing employee experience.

Ideal candidate has 7+ years in IT support with strong leadership and technical skills.

Locations

• United States

Requirements

• 7+ years IT support experience
• 3-5 years in leadership role
• Strong experience with Freshservice, Okta, and Google Workspace

Responsibilities

• Lead IT support operations
• Manage Service Desk and IT service delivery
• Oversee identity and access management
• Administer Google Workspace and collaboration tools
• Implement security best practices

Benefits

• Unlimited PTO
• 16 weeks parental leave
• $500 home office allowance
• 401k match
• company paid health benefits