Customer Care - Tier 1 (Insightly)

Overview

Role focused on delivering exceptional customer support and driving product adoption.

Ideal candidate is a tech-savvy problem solver with customer support experience in fast-paced environments.

Locations

• Canada
• United States

Requirements

• Customer support experience
• Technical troubleshooting skills
• Comfort with cloud-based tools

Responsibilities

• Provide customer support across channels
• Troubleshoot technical issues
• Document customer needs

Benefits

• Flexible time off
• Health insurance
• Professional development budget