Patient Support Representative

Overview

Role involves supporting patients through inquiries and managing appointments.

Ideal candidate should have experience in customer service within a healthcare setting.

Locations

• Philippines

Requirements

• Bachelor's degree or certification in related field
• Experience in sales support or customer service
• Background in medical field
• Excellent communication skills
• Proficiency with lead management software

Responsibilities

• Respond to enquiries
• Provide information about services
• Manage incoming leads
• Schedule consultations
• Handle payment transactions
• Deliver excellent customer service
• Address issues or complaints
• Maintain accurate records

Benefits

• Work from home
• Comprehensive HMO
• Training programmes
• Engaging company outings
• Supportive culture